The Nigerian Electricity Regulatory Commission (NERC) says it has reserved 13,000 units of pre-paid meters for distribution to electricity consumers of Kogi State before the year runs out.
The NERC commissioner in charge of Consumer Affairs, Aisha Mahmud, disclosed this in Lokoja during a customer complaints resolution meeting organised by the organisation in collaboration with the National Orientation Agency (NOA).
The commissioner stressed that it was the duty of the AEDC to provide meters free to customers; even as she assured electricity consumers of the readiness of the NERC to address complaints.
She urged electricity consumers across the country to exercise their rights and obligations in order for them to enjoy unrestrained electricity supply from the service providers.
Mahmud stated that the essence of the customer complaints resolution meeting in Kogi State was to sensitise the consumers on their rights and obligations, including entertaining their complaints with a view to adequately addressing them.
She said : “We have been moving around the country, and today it is the turn of Kogi State because most Nigerians are not aware of the existence of regulations guiding electricity supply to customers.
“When you pay for electricity, it is duty-bound on you as a customer to ensure that AEDC renders service to you; if they fail you can report them to the commission for immediate action.”
The Managing Director of AEDC, Engr Chyioke Okwuokenye, said the meeting was put together to address complaints from customers to enable the company to serve them better.
Okwuokenye, who was represented by the Chief Business Officer (CBO) in charge of Kogi State, Mr Olaseni Agunpopo, commended customers for their cooperation and patronage.
(vitalnewsngr.com)
